Privacy Policy

1. Overview

This Privacy Policy explains how Extrapublic ("we," "our," or "us") collects, uses, and protects information when you visit extrapublic.com, contact us, request a quote, or work with us on a project.

We only collect information that helps us run the website, respond to inquiries, deliver services, protect the business, and improve the experience for visitors and clients.

2. Information We Collect

We may collect information you provide directly, including when you:

• Email us directly
• Submit a project inquiry or request a consultation
• Share project requirements, timelines, budgets, or brand materials
• Communicate with us during a sales process or active engagement
• Receive invoices, proposals, or project updates

This information may include your name, email address, company name, phone number, project details, billing details, and any other information you choose to share with us. We do not intentionally store full payment card numbers on our own systems.

3. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as:

• IP address, browser type, device type, and operating system
• Pages viewed, referral sources, approximate location data, and timestamps
• Basic interaction and conversion information that helps us measure site performance
• Diagnostic and security information used to detect abuse or technical issues

4. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and discuss potential work
• Prepare proposals, onboard clients, and deliver services
• Send project updates, invoices, contracts, or important operational notices
• Improve the website, understand traffic patterns, and evaluate campaign performance
• Maintain security, prevent fraud, and investigate misuse of the website or our services
• Comply with legal obligations and enforce our agreements

5. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to understand how visitors use the site, measure the effectiveness of campaigns, and improve overall performance.

At the time of this update, the website uses Meta Pixel to measure page visits and inquiry-related actions. Third-party providers may set or read cookies or similar identifiers according to their own policies.

You can manage cookies through your browser settings. Disabling cookies may affect how certain parts of the website behave.

6. Third-Party Services

We may rely on third-party providers to help operate the website and our business, including:

• Hosting and infrastructure providers
• Analytics or advertising tools, including Meta Pixel
• External inquiry, form, scheduling, or communication tools
• Payment processors, invoicing tools, or other operational vendors when needed

If you choose to use a third-party form, payment service, or external platform linked from our site, your information may also be handled under that provider's own terms and privacy practices.

7. Legal Bases for Processing

Depending on your location, we may process personal information based on consent, the performance of a contract or pre-contractual steps, our legitimate interests in operating and improving the business, compliance with legal obligations, or other lawful bases permitted by applicable law.

8. Sharing and Disclosure

We do not sell your personal information. We may share information only when reasonably necessary, including with:

• Service providers that help us run the site or deliver services
• Professional advisors such as accountants, legal counsel, or insurers
• Authorities, regulators, or courts when required by law or to protect our rights
• Business counterparties in connection with a merger, acquisition, restructuring, or similar transaction

9. Data Retention

We keep personal information only for as long as needed for the purposes described in this policy, including responding to inquiries, delivering services, maintaining business records, resolving disputes, and meeting legal, tax, accounting, or security obligations.

10. International Transfers

Our providers and collaborators may process information in countries other than your own. When this happens, we take reasonable steps to ensure information is handled with appropriate safeguards and in accordance with applicable law.

11. Your Rights

Depending on the laws that apply to you, you may have rights to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a portable copy of certain information
• Submit a complaint to a relevant supervisory or consumer authority

California, Brazilian, and other regional privacy rights may apply where required by law. To exercise any privacy request, contact us using the details below.

12. Data Security

We implement reasonable technical and organizational safeguards designed to protect personal information. However, no website, platform, or method of transmission is completely secure, so we cannot guarantee absolute security.

13. Children's Privacy

Our website and services are intended for businesses, professionals, and adults. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and remove it where appropriate.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the "Last updated" date. Your continued use of the website after an update means you accept the revised policy to the extent permitted by law.

15. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us at: